Privacy Policy-Ludo Oasis

Introduction

《Ludo Oasis Personal Information and Privacy Protection Policy》 (hereinafter referred to as the "Privacy Policy") is provided by you (hereinafter referred to as the "user") and LANBEE STAR PTE. LTD. (hereinafter referred to as "we", Our registered address is: 709 ANG MO KIO AVENUE 8 #01-2591 SINGAPORE 560709).

Welcome to use the services we provide, including your interaction with us and your registration and use of our products or services (hereinafter collectively referred to as the "Services"). We attach great importance to the protection of users' personal information and privacy, and have specially formulated this Privacy Policy to explain to you how we collect, use, store, share and transfer this information when you use our products or services, and how we The means provided for you to access, update, control and protect this information.

We recommend that you read this Privacy Policy carefully and fully and make the choices you deem appropriate in accordance with the guidelines of this Privacy Policy. If you do not agree with any content of this Privacy Policy, we will not be able to provide you with services, or we will not be able to achieve the service effects we intend to achieve, and you should immediately stop accessing/using our products and services.

Children under 13:

This Platform and its services are intended only for use by adults and individuals of sound mind who have the capacity to enter into contracts. We strictly and unequivocally state that we do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register or send us any information about yourself, including your name, address, telephone number or email address. No one under the age of 13 may provide us with any personal information. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. No one under 13 years of age may provide any personal information to Gameberry. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we may have any information from or about a child under 13, please contact us at support@lanbeestar.com.

Children between 13 and 18 years old:

We recommend that minors aged 13 and over obtain their parents' consent before sending us any information about themselves. Such consent must be documented and retained by the individual user.

When you use game services, we will collect the following information:

When you register for a Ludo Oasis game account, we may ask you to provide us with certain personal information ("Personal Information" means categories of information that can reasonably be used to identify you personally, including your name, email address and mobile phone number number (hereinafter referred to as "personal information"). You can also choose to use a third-party account to register and log in. When you use a third-party account (such as Facebook, Apple ID, Twitter, etc.) to register for Ludo Oasis, you need to authorize us to read the user information of the third-party account (user name, Avatar (as needed), while other information (such as region, gender, address book, etc.) may be edited or not shared. If you do not authorize us to obtain other information about the third-party account, it will not affect your use of this product and related services.The third-party platform's processing of your personal information will be subject to the third-party's privacy policy. We collect your above information to help you complete the registration of your Ludo Oasis game account and provide you with login services to protect the security of your account. If you do not provide this kind of information, we will not be able to create an account for you and provide you with services normally.

Data fields that may currently be requested and collected include:

Device type and model, device ID

Advertisement number

Operating system information and version

Nation

Application version

We may also collect the following information:

Name

e-mail

password

address

phone number

gender

network provider

Any information you share with us on third-party websites where you create an account through our Platform.

We will follow the principles of what is rightful, legal and necessary to collect and use the personal information that you voluntarily provide in the process of using our services or that is generated as a result of using our products and/or services for the following purposes as stated in this policy. If we want to use your personal information for other purposes not specified in this policy, or use the information we have collected for other purposes based on a particular purpose, we will notify you in a reasonable manner and seek your consent again before using it. In addition, we will control the read frequency within a reasonable range.

We will automatically collect data from you, i.e. your Open ID, Ad ID, IP address, device information code, device information series ID, Android ID, XID (ID generated based on existing device information, model, manufacturer, Android ID and time zone settings), registration time, login time and records about your use of the services, such as the date and timestamp of the operation. We also collect and store your data below:

The data you provide to us on your ownwhen setting your username, profile photo, date of birth, gender, region and mobile phone in the app;
In orderto ensure the convenience of sharing content in Ludo Oasis to third-party platforms, we will collect your Installed Apps to build the connection with other apps.
If you use our chat services, we will process and transmit the messages from all sides; When you or the user receiving your message are not online, we will temporarily store such offline message to ensure you or the corresponding user can receive it once coming back online(usually such temporarily store will not exceed 30 days). Even so, once the offline message is received, our system will delete the temporary message automatically;
If you make any transaction through Google Play or iOS App Store and other third parties(if available), we will collect information to facilitate your transaction and maintain transaction records (including Open ID and user information fees, currency, purchased products, purchase history, IP address, transaction details as well as device details, such as operating system version, mobile phone model or device type, and Internet connection);
If you usein-app feedback or customer service function to deal with the problem such as program errors, we will collect some information, including name, OpenID, device ID, app version, battery power, WiFi intensity, available space in device, network type, operating system version, browser type, platform, operator, country/area code, coupon details, e-mail address and any information you provide in the message. You can also choose to provide photos to illustrate any errors;

Safe operation. To ensure the safe operation of the software and services, we will collect your device model, device name, device ID (including IMEI, IMSI, and Android ID), browser type and Settings, language Settings, operating system version, app version, network device hardware address, login IP address, network access method, network quality data, mobile network information (including operator name), and product version number. To protect your account from malicious use by other users, please understand that we will dynamically detect whether there is abnormal login in your account. Every time you switch or restart the app, we may read the information of your device ID again, and we will control the read frequency within a reasonable range.

When you use platform services, our security and anti-cheating security functions will (i) analyze user device status to identify security risks and cheating; (ii) detect whether your signature, picture,user-name, or chat history contains malicious information.

Customer service. When you feedback any problem or inquire something about our platform or services, for the security of your account and system, we may require you to provide relevant personal information to match the personal information you previously provided, so as to verify your user identity. After successful verification, we may collect the information when you chat with us (account information, order information, and picture/video/text information and relevant information provided by you to prove relevant facts), your contact information, and records when you chat with us, including the online chat records and mobile phone recording, so as to solve the problem for you as soon as possible and improve our products and/or services. At the same time, we may contact you by phone, text message, system message and other relevant means to solve your problems arising in the process of using our products and services.

Instant messaging. To ensure that you can maintain instant messaging with the background server when using the services of Ludo Oasis and that you can receive personalized content push in a timely manner, we will i) obtain and invoke your boot broadcast permission to start the mobile client software of Ludo Oasis or its affiliates; ii) use a third-party push messaging service to generate an ID for you to identify the uniqueness of your device.

Improvement of our technology. To train and improve our technology, such as our machine learning models and algorithms. For the purpose of that, we may use the information we collect in our internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback. To protect your data to the maximum extent, well use less information that might be connected to you, in some cases we de-identify or aggregate information. We might also anonymize it so that it no longer identifies you.

Summary of device permission invocation. During the process of providing services to you at Ludo Oasis, we may invoke some of your device permissions. You can choose to close some or all permissions in the device's settings. The display mode and closing mode of permissions may be different in different devices. For details about how to invoke device permissions, please refer to the Device Permission Invocation List.

To fulfill our legal obligations and, where necessary, to protect the public interest or protect the vital interests of users and others, we may use your data to help us prevent and respond to abuse, fraud, illegal activities and other potentially harmful content.

Exceptions to authorized consent

In accordance with relevant laws and regulations, we may collect and use some necessary personal information without your authorized consent under the following circumstances:

Information related to our performance of obligations under laws and regulations;
Information directly related to national security and national defense security;
Information directly related to public security, public health and major public interests;
Information directly related to criminal investigation, prosecution, trial and execution of judgment and related matters;
Information that are hard to get your consent for the purpose of protecting your or other life, property and relevant major legal rights and interests;
Your personal information that are disclosed by you to the public;
Your personal information collected from legally and publicly disclosed information: from lawful news reports, government information disclosure and related channels;
Information necessary under the online agreement or contract you have signed with the platform;
Information necessary to maintain the safe and stable operation of our products and/or services: such information are used to detect and dispose of faults in the products or services and to deal with related problems;
Other circumstances as provided for by laws and regulations.

How do we share, transfer and publicly disclose your personal information

Sharing

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to provide customer service, to analyze and enhance information (including information about users' interactions with our service), and to process and administer consumer surveys.

We give permission to third parties including Service Providers to provide customer support and to manage our communities ONLY SUBJECT TO the following conditions:

We have obtained your explicit consent in advance;
It is proposed by yourself;
Provide in accordance with applicable laws and regulations, or in accordance with the mandatory requirements of the competent government departments;
Necessarily share with our affiliates: we may share your personal information with our affiliates; however, we will only share necessary personal information and are bound by the purpose stated in this policy; our affiliates will also bind by this policy and adopt the same security measures to ensure the safety of your personal information; or
Necessarilysharing with business partners:

You understand and be informed that, in order to provide you with more complete and high-quality products and services, we will authorize our business partners to provide you with some services. In such cases, we may share some of your personal information with our partners, so as to provide you with better customer service and user experience. Please note that we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes and will only share your personal information as is necessary to provide our services. We will conduct security assessment and processing on the output form, flow and use of information data, so as to ensure data security. At the same time, we will carry out strict supervision and management to our partners. Once we find that they are handling your personal information in violation of the rules, we will terminate our cooperation with them with immediate effect and pursue legal responsibility against them.

Currently, our partners include the following types:

Cloud service providers: To provide services for global users, we choose cloud service providers with high-quality privacy protection and data security protection capabilities, such as Amazon.

Content audit service provider: To ensure that the content posted by users on the Internet information platform is safe and complies with the regulatory requirements of the local government, we may share the content information posted by you on the platform with the third-party content audit service providers entrusted by us;

Advertising service provider: to collect information about your activity on the Platform, on devices associated with you, and on third-party sites and applications using tracking technologies, when you trigger some specific scenario (e.g. watching ads for awards), such as Google Admob.

Other business partners: Those who entrust us with promotion and advertising. You grant us the right to share the indirect user profiles formed by us using your relevant information collection with partners who entrust us to carry out promotion and marketing, so as to help them make marketing or decision-making suggestions, improve the effective touch rate of advertising, and further understand user needs. We promise that we will not share any personal information that can identify you without your consent.

Cooperative third-party SDK providers: When you use the functions provided by a third party in Ludo Oasis, we may access the Software Development Kit (SDK) provided by a third party to realize the relevant functions. We will restrict the SDK service providers through cooperation agreement. However, third-party SDK providers may collect your personal information. The aforementioned service providers' collection and processing of information and other activities are subject to their own privacy terms, and do not apply to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK service before using it. To protect your legitimate rights and interests, if you find that there is a risk in this SDK or other similar apps, we suggest that you immediately stop the relevant operations and contact us in time.

Message push service providers: To provide you with message push, third-party push service providers may obtain your push SDK version number, necessary device information, mobile phone status information and network related information so as to push information you may be more interested in;

Please refer to Information Collection and Use of Third-Party SDK for details.

When you choose to participate in activitiesand/or surveys organized by us or our affiliates or third parties on the platform, you may be required to provide your name, gender, mailing address, contact information and bank account information. These are personal sensitive information. If you refuse to provide them, it may affect your participation in related activities and/or surveys, but it will not affect your use of other functions. We will only share these information with our affiliates or third parties with your consent, so as to ensure that you receive consistent services in experience during the activities.
You may share your personal information or other information with third parties (including non-specific objects) based on the Platformby yourself. However, we shall not be liable for the disclosure, use and other related situations of information caused by your sharing behavior.

Transfer

Transfer is the transfer of control over your personal information to another company, organization or person. We will not transfer your personal information to any other company, organization or person unless we obtain your explicit consent. However, the following circumstances are excluded:

We have obtained your consent in advance;
It is proposed by yourself;
If there is a merger, acquisition or bankruptcy liquidation of our company, it may involve the transfer of your personal information. In this case, we will inform you of the relevant situation and require the new company,organization and person holding your personal information to continue to be subject to this policy. Otherwise we will require it to obtain your explicit consent again.
Other circumstances as provided for by laws and regulations.

Public disclosure

Public disclosure is the act of releasing information to society or to a non-specific group of people. In principle, we will not voluntarily disclose your personal information to the public. However, the following circumstances are excluded:

We will show necessary information (appropriate desensitization) when we announce the prize winnerand penalty notice;
We have obtained your explicit consent.

Exceptions to authorized consent of sharing, transferring and public disclosure of personal information

In accordance with relevant laws and regulations, we may share, transfer or publicly disclose your personal information without your prior authorized consent under the following circumstances:

Information related to our performance of obligations under laws and regulations, including disclosure of your personal information to competent authorities as required by laws and mandatory requirements of judicial or administrative authorities; In such case, we will require the disclosure requester to present valid legal documents corresponding to its request, and to take security measures in accordance with laws and industry standards for the disclosed information;
Information directly related to national security and national defense security;
Information directly related to public security, public health and major public interests;
Information directly related to criminal investigation, prosecution, trial and execution of judgment and related matters;
Information that are hard to get your consent for the purpose of protecting your or other life, property and relevant major legal rights and interests;
Your personal information that are disclosed by you to the public;
Your personal information collected from legally and publicly disclosed information: from lawful news reports, government information disclosure and related channels;
Other circumstances as provided for by laws and regulations.

Please understand that, in accordance with the current legal provisions and supervision requirements, we do not need to separately notify you and obtain your consent to share or transfer the personal information that has been de-identified, and to ensure that the recipient of the data cannot recover and re-identify the subject of personal information.

How do we store and protect your personal information

Storage

Your personal information will be processed on servers that may not be in your place of residence. Our support, development and other teams around the world have access to your information from outside of your place of residence. No matter where our servers are located, we will take appropriate measures to protect your rights in accordance with this privacy policy.

Our servers used for platform services are located in: Frankfurt, Germany .

If your personal information is transmitted in different countries, we will separately inform you of the purpose and recipient of your personal information via system message or email, and we will obtain your authorized consent. We will strictly comply with the data protection laws and regulations of your country and ensure that the data recipient has adequate data protection capabilities to protect your personal information.

Storage time

We will store your personal information within the necessary and reasonable storage period required for the purposes specified in this policy and required by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information. (The so-called "anonymization" refers to the process in which the subject of personal information cannot be identified and the processed information cannot be recovered through the technical processing of personal information. The information obtained after anonymization of personal information does not belong to personal information.)

In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved and/or within the storage period required by laws and regulations. However, we may retain your personal information even after you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Policy or any other agreement we may have with other users.

If we cease operation, we will stop collecting your personal information in a timely manner, notify you of our cessation of operation in the form of one-by-one service or announcement, and delete or anonymize your personal information held by us.

Protection

To ensure the security of your personal information, we will endeavor to take various security measures in accordance with industry standards to protect your personal information, so as to minimize the risk of your personal information being damaged, embezzled, revealed, accessed without authorization, disclosed and changed. We will actively establish data classification and grading systems, data security management standards and data security development standards to manage and regulate the storage and use of your personal information and ensure that no personal information unrelated to our services are collected.

Your account has security protection function. Please keep your account and password information properly. We will use commercially reasonable efforts to ensure that your information is not lost, abused or altered by backing up to other servers, encrypting user passwords and other security measures. Despite the aforementioned security measures, please note that there is no "100% security measure" on the information network. In order to prevent security incidents, we have formulated a proper early warning mechanism and emergency response plan in accordance with laws and regulations. If a security incident does occur, we will inform you of the relevant situation in a timely manner by email, letter, call, push notification and other relevant methods. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to release an announcement. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities, and closely cooperate with the government and regulatory authorities.

How do you manage your personal information

This Section only applies to users located in a relevant jurisdictions, unless otherwise specified. If you are a user located in any country/disctrict listed in the Adaptation Area List, then the terms set out under the name of your jurisdiction in Adaptation Area List apply to you in addition to the terms set out in this Policy.

We take very seriously and do our best to protect your rights related to your personal information. You may ask us to stop using part or all of your data and withdraw your consent.

You may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). Please note that in order to protect your information, we may need to verify your identity before responding to any request to exercise your rights.

Access & Correction

You have the right to request access to your personal information we hold about you, how we use it, and who we share it with. We may not be able to provide you with certain personal information if providing it to you would interfere with another person's rights (e.g. where providing the personal information we hold about you would reveal information about another person).

You also have the right to correct that information if it is inaccurate or incomplete.

You can access and correct your personal information by logging into your account at any time.

If you want us to correct your personal information that you are unable to correct using your account, please contact us.

Scope of changing or withdrawing authorization

You can also change or withdraw your device permissions (please refer to Device Permission Invocation List) via the device's operating system. We will collect personal information according to your settings of changing or withdrawing permissions. If you choose to withdraw, we will no longer collect such related information, but please note that this will render some or all of the functions unavailable. At the same time, your decision to change or withdraw your authorization will not affect the processing of your personal information that we previously conducted based on your authorization.

Automatic decision-making of information system

In some service functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate remedies to contact us for management.

For security and identification reasons, you may not be able to directly access, correct or delete some information through the interactive interface of Ludo Oasis; If it is necessary for you to access, modify or request to delete such information according to laws, please send your questions to our designated email according to the contact information provided in Section 11 of this policy. We will review the problems involved as soon as possible and reply to you in time after verifying your user ID.

Erasure

You can cancle your account, or remove certain personal information, by logging into your account and following the instructions set forth in Section 5. How do you cancel your account. We may retain the personal information if there are valid legal grounds for us to do so (e.g., for the defence of legal claims, freedom of expression or some other legal obligation) but we will let you know if that is the case.

Where you have requested that we erase your personal information that we have made public and there are valid legal grounds for erasure, we will use reasonable steps to inform any third party to whom we have disclosed the relevant personal information so that they can erase it too.

Obtaining copy of information

If you need to obtain a copy of your personal information on the platform, you may appeal to us according to the contact information provided in Section 11 of this policy, and we will reply to you in time after verifying your user ID. Please note that we currently only support providing files in csv and json formats.

How do you cancel your account

You can initiate account cancellation through Settings - Delete Account. After your account is cancelled, your personal information will be removed from Ludo Oasis however, Or you can stop using the services provided by the Company's products at any time by writing to the Company at support@lanbeestar.com in accordance with the Company's terms of service and/or any other agreement you enter into with the Company. we would like to note that in some cases we are obliged to keep your personal data for certain period of time. For instance, if we need to provide services to you, detect or resolve issues security or functionality-related issues, comply with the law, safeguard the right to free speech or carry out any actions for internal purposes that you might reasonably expect. If we do not have obligations to perform any of the above actions, we can delete your personal information after cancellation..

Please refer to the Account Cancellation Guidelines for details.

Specialinstructions for the use of third-party products and/or services

Ludo Oasis may include third-party products and/or services or information and/or services linked to third parties. Before using the third-party products and/or services, you need to jump to the corresponding applet or third-party page. Your use of such third-party services (including any personal information provided by you to such third party) is subject to the third party's Terms of Service and privacy policy (but not this policy), and you need to read the terms carefully and decide whether to accept them at your sole discretion. Please protect your personal information properly and provide them to others only when necessary. This policy only applies to the information collected, stored, used, shared and disclosed by us, but does not apply to the services provided by any third party or the rules governing the use of information by any third party. The third party shall be solely responsible for the behavior of using your information.

How do we use cookies and other similar technologies

If you do not refuse to accept cookies, Ludo Oasis will set or access cookies on your relevant mobile device so that you can log in or use the services or functions of Ludo Oasis that rely on cookies. Ludo Oasis uses cookies to provide you with more thoughtful personalized services, including promotion services.

You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by changing your browser settings or by setting it on your mobile device. However, if you choose to refuse to accept cookies, you may not be able to use the services or functions of Ludo Oasis that rely on cookies.

This policy applies to the information obtained through cookies set in Ludo Oasis.

Special terms for jurisdictions

We do our best to comply with data protection laws and regulations worldwide to protect users' personal data.

At the same time, we are constantly updating our data protection work to ensure compliance with legislative requirements in various jurisdictions. Please give us feedback if there is any need for improvement or adaptation regarding our data protection you find in your daily use.

Some jurisdictions have their own particular requirements. If you are a user located in the specific jurisdiction set out below, the relative terms under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy.

We continue to improve and update the laws of business promotion area adaptation, please refer to Adaptation Area List.

Age restrictions and parental/guardian control

Ludo Oasis is not directed at people under the age of 13 (or such applicable age of majority under relevant local laws of the user) ("Child") . In certain cases this age may be higher due to local regulatory requirements, please see the relevant part of the Terms of Service for the specific minimum age limits, and the terms set out under the name of your jurisdiction in Adaptation Area List as well for more information.

Unless otherwise restricted by applicable law for applicable age of majority under relevant local laws of the user, Child who is allowed to use our Platform and Services in accordance with his relevant local laws, shall read the following terms carefully in the company of his guardians, and obtain firstly parental/guardian consent to and acknowledgment of this policy (both for themselves and on their Child's behalf).

We do not knowingly collect personal information from any Child without such consent and acknowledgment. Hereby, parents/guardians shall make a decision on whether to accept this policy after full understanding:

Users who are under the age of 16(especially those under the age of 13 or such applicable age of majority under relevant local laws of the user) shall read all the terms of this Policy and use the relevant services of Ludo Oasis under the supervision, guidance and consent of their guardians.
We attach importance to the protection of personal information of underage users. When filling in personal information, underage users shall strengthen their awareness of personal protection and treat it with caution. Please use relevant services of Ludo Oasis correctly under the guidance of their guardians.
We will ensure the confidentiality and security of underage users' information in accordance with relevant laws and regulations and the terms of this policy. If we find ourselves collecting personal information from underage users without the prior consent of verifiable parents or legal guardians, we will delete therelevant data as soon as possible. If you are the guardian of an underage user, when you have any questions about the use of our services or the user information provided to us by the underage user under your guardianship, or if you believe that there is a user who is Child, please contact us in time according to the contact information provided in Section 11 of this policy.

How do we update our privacy policy

We reserve the right to update or amend this policy from time to time. These updates and amendments will form part of this policy and have the same effect as this policy. Without your explicit consent, we will not diminish your rights under this policy as currently in effect.

In case of any update of this policy, we will update the revised version here along with the "last updated" date,and notify you via Ludo Oasis or other means, as appropriate, so that you can be informed of any changes made to this policy in a timely manner.

How to contact us

If you wish to make a complaint about how we handle your personal information, please contact us at support@lanbeestar.com and we will endeavour to process your request as soon as possible. This does not affect your right to file a claim against a data protection authority.

If you have any suggestions or questions about the protection of personal information, or you have any questions about this policy, you can contact us through the following ways. We will review the problems as soon as possible, and give a reply within 15 working days after verifying your user ID. For questions about this policy, please send your comments and requests to:

LANBEE STAR PTE. LTD.

Address: 709 ANG MO KIO AVENUE 8 #01-2591 SINGAPORE 560709,

E-mail: support@lanbeestar.com.

Miscellaneous

You have the right to file a complaint with the regulatory authority in charge of data protection. We attach great importance to the protection of users' privacy. If you have any comments or suggestions about us, you can send them to us. We are very happy to communicate with you and address your concerns.
If you have a dispute with us over privacy protection, you can find a way to resolve the dispute in the Terms of Service.