[Special Note] Dear users, before you start Yalla Ludo account cancellation process, we would like to make the following special instructions for you: Yalla Ludo will cease to provide this account with our high-quality and diversified products and services, which will inevitably bring inconvenience to you, especially the after-sales rights protection. Once your Yalla Ludo account is canceled,it cannot be restored. Please consider carefully before the cancellation.

If you still decide to cancel your Yalla Ludo account after careful consideration, please read carefully and fully understand this Yalla Ludo Account Cancellation Policy (the ＂policy＂). After accepting all its terms, please proceed with the next step according to our operation guidelines for cancellation. By starting a cancellation through the cancellation method provided in Part 3, you are deemed to have accepted to sign and abide by the entire terms of this policy. If you need to use our services again after the cancellation, you are welcome to re-register using your mobile phone number, email address or other methods allowed by us. At the same time, we also want to know about your experience with our products/services, and you can contact us by email to yallaludo@yalla.com, so that we can further improve and perfect our products and services.

(If you still decide to cancel your Yalla Ludo account, please continue to read below)

I. Please note: account cancellation will have the following effects on you:

1. Once your Yalla Ludo account is canceled, you will not be able to log in to or use this account (including using this account as a third-party account to log in to other products), that is, you will not be able to log in/use/continue to use related products and services of Yalla Ludo through this account;
2. Once your Yalla Ludo account is canceled, all content, information, data, and records under the products and services of Yalla Ludo that you have logged in to and used with your account will be deleted or anonymized. You are also unable to retrieve, access, obtain, continue to use and recover them, and have no right to ask us to recover them (except as otherwise provided by laws and regulations or as otherwise required by regulatory authorities), including but not limited to:

• Personal information (such as usename) and linkedinformation (such as third-party network platform account) under this account;
• Your personal information under this account (you are also no longer entitled to your user rights as set forth in the Yalla Ludo Privacy Policy, except as otherwise provided by laws and regulations);
• All other content, information, data and records.

1. By applying for account cancellation, you accept to give up the rights and interests that have been generated but not fully consumed during the use of Yalla Ludo products and services as well as the expected benefits in the future. That is, once yourYalla Ludo account is canceled, we will clear all your rights and interests under this account, INCLUDING:

• All your VIP membership rights, interests and levels that have not expired;
• Virtual currency and virtual goods purchased or rechargedunder your account;
• All your identity rights and interests in Yalla Ludo products and/or services;

1. Once your Yalla Ludo account is canceled, it cannot be restored (even if you apply to us to register your Yalla Ludo account again with the same registration methods with the same account after the cancellation, the account will be a new one. Therefore, we kindly remind you to back up the contents you think need to be backed up in advance before applying for cancellation;
2. Once your Yalla Ludo account is canceled, the relevant user agreement and other rights and compulsory documents signed between you and us shall be terminated accordingly (except those which have been agreed to continue to take effect between you and us or otherwise stipulated by laws and regulations);
3. Other results caused by Yalla Ludoaccount cancellation.

II. Before you apply to us for the cancellation of your account or are in the process of applying for the cancellation, in order to protect your account security, property rights and interests, please check and ensure that such account you have applied for the cancellation meets the following requirements, including:

1. This account is registered by you through our official channels in accordance with the Yalla Ludo Terms of Service and the specifications of the relevant platform;
2. There is no fund in the account, including but not limited to:

• All the funds in the account, including diamonds/gold coins that have been consumed (or you voluntarily give up these rights and interests);
• No outstanding orders in the mall transaction;
• No other outstanding transactions or orders/services provided but unpaid.

1. If the account has opened the "VIP Subscription" function, please unsubscribe it before canceling your account, for more details, please refer to the page of YALLA LUDO VIP FAQ for specific instruction;
2. Other content that needs to be satisfied in order to protect your account security and property rights and interests.

You can first try to solve the above problems by yourself. If you fail to deal with them or have any doubts in the process, please contact us via Yalla Ludo-Settings- Support- Message Service for assistance.

III. How to cancel your Yalla Ludo account?

1. You can initiate your own account cancellation via Yalla Ludo- Settings- Delete Account. Oncethe account cancellation initiation operation finishes, your account will enter a cooling-off period which is calculated as a fee settlement cycle (usually 30 days) from the date of initiation. Yalla Ludo will automatically complete the account cancellation operation if you do not revoke the initiation. Please note that this operation is irreversible and your data will not be recovered after execution.
2. Other stepsyou should take should you wish to completely cancel your account include disassociating your third-party network account from the Platform.
3. This policycontains the impact of account cancellation on your rights and interests and other contents. Please read carefully and fully understand it and proceed with the next step of cancellation after you accept all the contents of this policy;
4. To protect your account security and property rights and interests, we may need to authenticate your identity (for example, verify the mobile phone number or third-party account bound to this account) for cancellation application to ensure that this account is registered by you.

For matters not covered in this policy, please refer to the Yalla Ludo Terms of Service, Yalla Ludo Privacy Policy, as well as all the rules and instructions related to Yalla Ludo during the cancellation process. At the same time, you acknowledge and accept that: even if your Yalla Ludo account is cancelled, it does not mitigate or exempt you from the relevant liabilities that you (may) need to assume in accordance with relevant laws and regulations, relevant agreements and rules.

If you have any problems in the process of Yalla Ludo account cancellation that you cannot handle or have any doubts in the process, please contact Yalla Ludo customer service staff for assistance.

Any dispute arising out of or in connection with this policy, including any issues relating to the existence, validity or termination of this policy, shall be handled in accordance with the terms of the Yalla Ludo Terms of Service.